~An unsolicited testimonial from a subscriber~
Dear Flora,
In your June newsletter, you had an article on attracting and keeping customers by building loyalty among them and giving good customer service. Having just started a gift basket company, and taking my age into account (22), I can only say that I need all the help that I can get. I forget sometimes that the smallest, most cordial ways can go a long way. I appreciate you bringing back the old-fashioned ways into my business.
Sincerely, Pattie Cordova |
